1. Who is Sundew Group?
2. What is required to use the site?
3. What facilities do I get if I register?
4. How much does it cost to register or to be a member?
5. How do I get new Job updates?
6. How do I cancel if I don’t need any further email?
7. How do I apply for a job that I've seen on the site?
8. My Email address has changed, what do I do now?
9. I've forgotten my login ID and/or password details, what can I do?
10. I've made a mistake, what do I do?
11. Can I use Forum or Chat Section as a visitor?
12. Do you provide any kind of Live Help?
ANSWERS
1. Who Is Sundew Group?
Sundew Group acts as a mediator among Employers, Agencies and Candidates. Employers and Agencies advertise jobs on the site. Candidates can apply directly by visiting their sites to get the relevant jobs. Employers and Agencies can search for Candidates matching the job skills they require.
2. What is required To Use The Site?
Although the site is viewable in most types and newer versions of browsers. We would recommend Internet explorer version 6.0 or higher or Netscape version 7.0 or higher.
Temporary and Persistent Cookies must be enabled as they are used to identify you. If you do not enable cookies that you will not be able to navigate the site or login.
JavaScript must be enabled.
The Site is best viewed in resolutions of 800x600 and higher.
3. What facilities Do I Get If I Register?
An email facility if available for job seekers where you define your criteria and then we will send you the newest jobs as soon as they come on to the site. Also, you can post your feedback, opinion and other things you wish to our Forum. There is a chat room where you can discuss with the other members about jobs and other things. There are many resources and helpful links on the site to help aid the process of job hunting.
4. How Much Does It Cost to register or to be a member?
There is completely free cost to Candidates to use the site.
5. How Do I get new job updates?
Get new Job updates are simple to set up. Just register an account as a candidate. You may need to verify your email address. That’s all.
Also, you can provide your primary email id to our Newsletter Section.
This can be very useful for very competitive areas of business as there can be a lot of competition for certain jobs and this system will allow you to get an edge over the many candidates searching for similar jobs.
6. How Do I Cancel if I don’t need any further email?
Just simply unsubscribe. To do the same click on the “Unsubscribe Link” is provided at the bottom of each email you receive. Or, just send us a blank email with the Subject “Unsubscribe”.
7. How do I apply for a job that I've seen on the site?
To apply for a Job, use the link at the bottom of the Job detail page. Visit the site, view their requirements and follow the procedure to apply or sign up.
8. My E-Mail Address Has Changed, What Do I Do Now?
To change your email address, go to your 'Member Area' then the section 'Profiles’ the link 'Personal details' this is where the email address is stored. Just change the email address and then click update and your new email address will be loaded. Once this is done an email will be sent to your new address instantly. Inside this email you will see a link, please click on this and your new email address will be verified, this is necessary for your account to be fully updated with the new address.
9. I've Forgotten My Login ID And/Or Password Details, What Can I Do?
If you have forgotten your login ID or Password, go to the login page and click on 'forgot my password' below the login box. This brings up a box in which you can type your email address, once this has been done - the login details will be sent to that address. If there are any further problems then contact our Support Team.
10. I've made a mistake, what Do I Do?
If you encounter any problems with the site please contact our Support Team.
11. Can I use Forum or Chat Section as a visitor?
No, you can’t. At first you have to sign up or register in the site then you can access in those areas you want.
12. Do you provide any kind of Live Help?
Yes, you can chat instantly with our Customer Care Executives through the “LIVE HELP” section. When it is in Offline you have to contact us through contact form.